Digital Solution Advisor Job Opening (Presales+ Digital Transformation) | Hyderabad, Telangana
About Company – HighRadius
HighRadius offers AI-driven Autonomous Finance Solutions for the Office of the CFO. Over 800 of the world’s leading companies have transformed their Order to Cash, Treasury, and Record to Report processes with HighRadius. Some notable customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, and Hershey’s.
Autonomous Software is data-driven software that adapts its behavior to changes in underlying domain transactional data. It includes modern digital transformation capabilities like AI, Robotic Process Automation, Natural Language Processing, and Connected Workspaces as standard features for the finance & accounting domain.
Traditionally, finance business stakeholders have faced a choice between selecting a software vendor that digitizes paper or Excel-based processes into an electronic system of records, or choosing a middleware platform for AI or RPA to develop and maintain in-house, domain-specific capabilities. HighRadius’s Autonomous Software uniquely combines these approaches to deliver measurable business outcomes such as DSO reduction, working capital optimization, bad-debt reduction, reduced month-close timelines, and improved productivity in under six months.
- Business Growth
- Consultative Selling
- Knowledge Acquisition
- Presales
- Presentation Skills
- SaaS Sales
- Sales
- Sales Processes
- Software as a Service (SaaS)
- Solution Selling
Job Description:
The Digital Solution Advisor (DSA) is a key member of the front-end sales/account management team at HighRadius, collaborating closely with the Account Executive (AE) to manage daily interactions with prospects and customers.
Job Summary: HighRadius utilizes a “Two-in-a-Box” model involving both the DSA and an AE in every interaction with a prospect or customer. This model covers the end-to-end sales and customer management process.
Stages of the Sales Process Include:
- Initial connect and prospecting
- Understanding business needs and requirements of prospects
- Creating and demonstrating the value of HighRadius products through Business Cases/ROI models
- Aligning with various stakeholders within the prospect’s organization
- Contract preparation and review
- Contract renewals
- Proactive churn risk management
- Escalation management
- Negotiation and deal closure
Responsibilities:
- Collaborate with the AE to advance deals through the sales pipeline.
- Regular interaction with prospects and customers.
- Gather requirements and qualify customers through detailed business analysis.
- Demonstrate products to the finance departments of Fortune 1,000 companies.
- Develop detailed Cost-Benefit ROI/Business Case models.
- Develop strategies to compete and close deals.
- Manage churn to maximize customer satisfaction.
- Analyze customer issues and coordinate with respective departments to ensure resolution.
- Negotiate and close contract renewals.
- Proactively manage customer relationships to minimize churn.
Requirements:
- Experience in Sales, Business Development, Pre-Sales, Consulting, or Customer Success.
- Hands-on experience with ERP software and/or cloud computing is beneficial.
- 3-10 years of experience preferred.
- An MBA or undergraduate degree from reputed institutions is advantageous.
- Experience with North American or European customers in a consultative sales role is a plus.
- Knowledge of Accounts Receivable is helpful.
Soft Skills:
- Highly organized and self-motivated.
- Excellent communication and presentation skills.
- Comfortable interacting with CXO-level employees of Fortune 1,000 companies.
- Effective in teamwork and able to work in a distributed delivery environment.
- High integrity and credibility.
- Strong intellect with proficient commercial instincts.
- Unwavering focus on achieving targets/results.
